Change-making training empowers teams with the knowledge and confidence to support a common outcome: changed behaviour. As professional trainers we balance the art and science of adult learning. Pearl Street training engages all senses to support various learning styles and increase knowledge adoption. Our training programs are filled with practical knowledge and insights to empower teams with the skills they need to accomplish more.
The Guelph YMCA
The need
Media training to support the rollout of a bold and new community engagement program.
The solution
A half-day customized learning session focused on skills and tools to successfully find (and leverage) media coverage.
The impact
Confident team members ready for (and excited about) their next media interview.
Synergy North Hydro
The need
Busy staff feeling stretched for time and patience looking for practical skills and tools to improve call efficiency.
The solution
A series of engaging and result driven in-person training classes focused on the specific needs of customer service reps.
The impact
A measurable increase in the confidence and skills of the customer service team.
Guelph Campaign School
The neeD
Newbie municipal election candidates had lots of passion and little experience in running campaign communi- cation plans.
The impact
100% of partic- ipants feeling stronger and more confident in their com- munication skills.
The solution
Pearl Street designed a suite of practical training programs to empower, inspire and support candidates and their teams.
